Swift Junk Removal

Terms & Conditions & Privacy Policy

Last Updated: October 9, 2026

Welcome to Swift Junk Removal! We appreciate your business and are committed to providing professional, reliable, and hassle-free junk removal services.

These Terms & Conditions and Privacy Policy explain our services, pricing, customer responsibilities, and how we collect and protect your personal information.

By scheduling services, approving an estimate, or authorizing work, you agree to the applicable service terms outlined below.

PART 1: TERMS & CONDITIONS

1. Services

Swift Junk Removal, LLC, doing business as Swift Junk Removal, provides residential and commercial junk removal, hauling, loading, and related services throughout Owasso, Tulsa, and surrounding Oklahoma communities.

We reserve the right to decline services involving unsafe conditions, prohibited materials, or circumstances that prevent us from completing work safely and legally.

2. Estimates & Pricing

We provide FREE on-site estimates for junk removal services.

Our standard junk removal pricing starts at $128, with pricing generally based on how much space your items occupy in our 15-cubic-yard trailer.

Estimates discussed over the phone, through messaging, or online are preliminary. Final pricing is determined on-site after assessing the items and conditions.

Additional charges may apply for heavy materials, difficult access, special disposal requirements, or additional labor.

Customers will receive and approve the final price before work begins. Any changes to the agreed scope or price will be discussed and approved before proceeding.

3. Scheduling & Cancellations

We value your time and ask that customers respect scheduled appointments.

- Standard appointments: We request at least 24 hours' notice for cancellations or rescheduling.

- Large projects (3+ hours): We require seven days' advance notice for cancellations or changes.

- Deposits: Large projects may require a deposit of 10%–50%. Any nonrefundable terms and applicable cancellation charges will be disclosed before booking and are subject to applicable law.

To cancel or reschedule, please call (918) 202-5199.

4. Payment

Payment is due immediately upon completion of services unless alternative arrangements have been approved in advance.

Customers are responsible for all approved service charges. Outstanding balances may be subject to lawful collection efforts and applicable collection costs.

5. Items We Remove

We can take almost anything, including furniture, appliances, garage clutter, household junk, and much more!

However, certain items are restricted for safety, environmental, or legal reasons, including hazardous chemicals, fuel, oils, certain paints, batteries, and other regulated materials.

Customers must disclose potentially hazardous materials before removal. We reserve the right to refuse prohibited or unsafe items.

If you're unsure about something, just ask! We're happy to help.

6. Ownership & Disposal

Customers confirm that they own the items being removed or have authorization to dispose of them.

Once approved items are collected and loaded for removal, ownership transfers to Swift Junk Removal to the extent permitted by law.

We may donate, recycle, reuse, or properly dispose of collected materials at our discretion.

Customers are responsible for removing valuables, important documents, and personal belongings before our team begins work.

7. Property Access & Safety

Customers agree to provide safe, reasonable access to items scheduled for removal.

Please notify us of fragile surfaces, narrow entrances, stairs, unstable structures, pets, or other conditions that may affect safe removal.

We may decline work involving unreasonable safety risks or unsuitable vehicle access.

Customers requesting vehicle or trailer access across lawns, unpaved surfaces, or other potentially unsuitable areas acknowledge the possibility of surface damage.

Swift Junk Removal is not responsible for preexisting damage or undisclosed hazards except where applicable law provides otherwise.

8. Property Damage & Liability

We take reasonable precautions to protect customer property while performing our services.

Customers should promptly report concerns regarding possible service-related damage so we can review and address them appropriately.

We are not responsible for preexisting damage, ordinary wear and tear, or damage caused solely by undisclosed unsafe conditions, except where prohibited by law.

Nothing in these terms excludes liability that cannot legally be limited, including liability for gross negligence or intentional misconduct.

9. Donation & Recycling

Whenever practical, we strive to donate or recycle usable materials.

However, we cannot guarantee that every item will be donated or recycled. Disposal decisions depend on item condition, local facility acceptance, safety requirements, and other circumstances.

10. Job-Site Photos

We may photograph items, work areas, and completed jobs for estimates, service documentation, quality control, and recordkeeping.

We will obtain appropriate permission before using identifiable customer property or personal information for public marketing or promotional purposes.

11. Delays & Unforeseen Circumstances

Severe weather, emergencies, equipment issues, transportation disruptions, and other circumstances beyond our reasonable control may affect scheduling.

We will make reasonable efforts to notify customers and arrange alternative service times.

12. Governing Law

These terms are governed by the laws of the State of Oklahoma, subject to applicable consumer protection requirements.

Disputes will be handled in an appropriate court with jurisdiction and venue under applicable law.

If any provision is found unenforceable, the remaining provisions will remain effective to the extent permitted by law.

PART 2: PRIVACY POLICY

13. Your Privacy Matters

At Swift Junk Removal, we respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how information collected through our website, Facebook advertisements, Messenger, phone calls, online forms, and customer communications may be used.

14. Information We Collect

When you contact us or request services, we may collect:

- Name, phone number, and email address

- Service address and location

- Details about items requiring removal

- Photos or messages you provide

- Appointment and service history

- Payment and transaction information

- Basic website activity and device information

15. How We Use Your Information

We use customer information to:

- Respond to junk removal inquiries

- Contact customers regarding requested services

- Schedule free on-site estimates and pickups

- Provide estimates and complete services

- Process payments and maintain business records

- Send appointment confirmations and service updates

- Follow up regarding customer satisfaction

- Improve our services, website, and advertising

- Send marketing communications when permitted by law and with any required consent

16. Facebook Lead Forms & Messenger

When you submit information through our Facebook or Instagram advertisements, lead forms, or Messenger conversations, we use that information to respond to your inquiry and help coordinate junk removal services.

Submitting an inquiry does not obligate you to purchase services.

Meta may independently collect and process information under its own privacy policies.

17. Information Sharing

We do not sell customer contact information to third parties for their independent marketing purposes.

We may share necessary information with trusted service providers, including scheduling software, customer management systems, payment processors, communication providers, website services, and advertising or analytics platforms.

We may also disclose information when required by law or to protect our legal rights and the safety of others.

18. Calls, Text Messages & Emails

By providing your contact information and requesting services, you may receive communications related to your inquiry, estimate, appointment, or completed service, as permitted by law.

Submitting an inquiry does not automatically enroll you in promotional text messages or automated marketing calls.

Where required, we obtain separate consent before sending marketing communications.

You may opt out of promotional text messages by replying STOP, or contact us to request changes to your communication preferences.

19. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and measure advertising effectiveness.

Third-party services, including Meta and website analytics providers, may collect certain information when these technologies are enabled.

Visitors may adjust certain tracking preferences through their browsers or relevant platform settings.

20. Data Security & Retention

We use reasonable safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.

We retain information only as reasonably necessary for customer service, business operations, legal compliance, and legitimate recordkeeping purposes.

No digital storage or transmission system can be guaranteed completely secure.

21. Your Privacy Choices

Customers may contact us to:

- Request information about personal data we maintain

- Request corrections to inaccurate information

- Request deletion of information, subject to applicable recordkeeping requirements

- Opt out of promotional communications

We will handle requests in accordance with applicable law.

22. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information online from children under 13.

23. Policy Updates

We may update these Terms & Conditions and Privacy Policy as our business, services, or legal requirements change.

Updates will be posted on this page with a revised date. Changes will apply prospectively unless otherwise permitted by law.

24. Contact Us

If you have questions about our services, these terms, or how we handle your information, please contact us.

Swift Junk Removal, LLC

Serving Tulsa, and surrounding Oklahoma communities

Phone: (918) 202-5199

Email: info.swiftjunk@gmail.com

Thank you for choosing Swift Junk Removal! We appreciate your trust and look forward to helping you reclaim your space.